At My Printers Store, we care about your satisfaction. If you are not completely satisfied with your purchase, our refund policy is designed to provide a transparent and straightforward process for returning items.

Order Cancellation

  • Orders may be cancelled within 2 hours of purchase by contacting our support team.
  • If your order has already been processed or shipped, it cannot be cancelled.

Return Eligibility

We accept returns within 7 days of delivery in the following cases:

  • Wrong product delivered
  • Damaged or defective item
  • Missing parts or accessories

Conditions:

  • The product must be unused and in its original packaging.
  • A valid receipt or proof of purchase is required.

Refund Process

  • Once we receive your return, our team will inspect it.
  • If approved, a refund will be issued within seven business days.
  • Refunds are credited back to the original payment method used at checkout.

Non-Returnable Items

Some items cannot be returned or refunded:

  • Products marked as non-returnable
  • Opened printer cartridges or consumables
  • Software, digital products, or services, once delivered

Contact Us

For refund requests or return inquiries, please reach out to us at: