At My Printers Store, we care about your satisfaction. If you are not completely satisfied with your purchase, our refund policy is designed to provide a transparent and straightforward process for returning items.
Order Cancellation
- Orders may be cancelled within 2 hours of purchase by contacting our support team.
- If your order has already been processed or shipped, it cannot be cancelled.
Return Eligibility
We accept returns within 7 days of delivery in the following cases:
- Wrong product delivered
- Damaged or defective item
- Missing parts or accessories
Conditions:
- The product must be unused and in its original packaging.
- A valid receipt or proof of purchase is required.
Refund Process
- Once we receive your return, our team will inspect it.
- If approved, a refund will be issued within seven business days.
- Refunds are credited back to the original payment method used at checkout.
Non-Returnable Items
Some items cannot be returned or refunded:
- Products marked as non-returnable
- Opened printer cartridges or consumables
- Software, digital products, or services, once delivered
Contact Us
For refund requests or return inquiries, please reach out to us at: